Fire Damage Restoration in Lacey & Chehalis, WA

When a fire damages your home, every hour counts. Smoke and soot continue to cause damage long after the flames are out — embedding into walls, ceilings, and personal belongings, and leaving behind odors that can become permanent if not treated quickly. Heritage Restoration's fire damage team responds 24/7 across Thurston and Lewis County, stopping the damage in its tracks and guiding you through every step of the restoration process.

What We Do: Our Fire Restoration Process

No two fires are the same, but our process is thorough and proven. Here's what you can expect when you call Heritage Restoration:

Emergency Response & Assessment We arrive fast — often within hours of your call. Our IICRC-certified technicians conduct a full damage assessment, document everything for your insurance claim, and immediately begin securing the property to prevent further loss.

Mitigation & Debris Removal Before rebuilding can begin, we remove damaged materials — including drywall, flooring, insulation, and cabinetry affected by fire, smoke, or water from firefighting efforts. We also handle asbestos testing at this stage, which is required before reconstruction on older homes.

Smoke & Soot Cleaning Smoke damage is often more widespread than the fire itself. Our technicians use professional-grade equipment and cleaning solutions to remove soot from surfaces throughout the home — including areas that may look undamaged. We treat walls, ceilings, HVAC systems, and structural elements.

Odor Elimination Smoke odor is one of the most persistent and distressing effects of a house fire. We use industrial deodorizers and air scrubbers to fully neutralize odors — not just mask them — so your home smells like home again.

Contents Pack-Out & Cleaning Your belongings matter. We carefully inventory, pack, and transport your personal items to our climate-controlled warehouse, where we use ultrasonic cleaning tanks and specialized techniques to restore as much as possible. You'll receive a full inventory of everything we handle.

Insurance Coordination Navigating an insurance claim after a fire is stressful and complicated. Our experienced estimators work directly with your insurance adjuster to negotiate fair coverage for the full scope of the damage. We're advocates for you — not the insurance company.

Full Reconstruction Once mitigation is complete and permits are in place, our team rebuilds your home to pre-loss condition — or better. We coordinate all subcontractors, manage the schedule, and keep you informed throughout. Our work is backed by a 5-year warranty.

Why Homeowners in Thurston, Lewis and Pierce County Choose Heritage Restoration

• Locally owned and operated — We're your neighbors, not a national franchise

• IICRC certified in fire and smoke restoration

• 20+ years of experience restoring homes across the South Puget Sound region

• 24/7 emergency availability — we answer when you need us most

• 5-year warranty on all restoration work

• Full-service, one-stop-shop — from emergency response through final walkthrough